Frequently Asked Questions – Spa FAQ in Banani

Welcome to our official Help & Spa FAQ in Banani center. To ensure you have a seamless experience, we have compiled answers to the most common questions regarding our wellness treatments, 5-star safety protocols, and elite services. We want you to feel completely informed and at peace before booking your session.

1. Where is Queen Spa BD located?

Our luxury wellness center is located at Road-11, House-67/d, Block-E, Banani, Dhaka-1213. We conveniently serve clients from both Banani and Gulshan areas.

2. What are your opening hours?

We are open 7 days a week, from 10:00 AM to 10:00 PM. Our customer support for home/hotel services is available 24/7.

3. How can I book a spa session in Banani?

You can book an appointment instantly by calling or messaging us on WhatsApp at +8801705387556 or through our online contact form.

4. Do I need to book in advance?

While walk-ins are welcome based on availability, we highly recommend booking at least 1-2 hours in advance to secure your preferred time slot and therapist.

5. Are female therapists available for all services?

Yes, we have a team of professional, highly trained, and certified female therapists available for all our specialized massages.

6. Is client privacy guaranteed at Queen Spa BD?

100% privacy and confidentiality are guaranteed. We provide individual private therapy rooms equipped with attached showers.

7. What type of massages do you specialize in?

We specialize in Traditional Thai Massage, Full Body Oil Massage, Aroma Therapy, Deep Tissue, Swedish Massage, Four-Hand Massage, Nuru, and Couple Spa packages.

8. What is the price range for a spa session?

Our massage therapy prices start from BDT 3,000 depending on the duration and package chosen. Contact our support for current pricing packages.

9. Do you provide home or hotel doorstep services in Banani?

Yes, we offer premium out-call home and 5-star hotel doorstep services across Banani, Gulshan, Baridhara, and Uttara.

10. What is included in the Couple Spa package?

Our Couple Spa package includes a private suite for two, customized body massage sessions, aromatic oils, warm towels, and shower facilities.

11. What is a Four-Handed Dual Massage?

A Four-Handed Massage involves two skilled therapists working simultaneously in synchronized movements to double the relaxation effect.

12. Difference between Aroma Therapy & Traditional Thai Massage?

Aroma Therapy uses essential oils with smooth, soothing strokes, whereas Traditional Thai Massage focuses on dry oil-free acupressure and yoga-like stretches.

13. Are shower facilities provided before and after?

Yes, every private therapy room includes hot/cold shower facilities with fresh towels and toiletries provided complimentary.

14. What essential oils do you use?

We use 100% natural, skin-safe organic essential oils including Lavender, Jasmine, Eucalyptus, and Lemongrass.

15. Is parking available at your venue in Banani?

Yes, secure vehicle parking is available for all our spa guests at our Banani Road 11 location.

16. What payment methods do you accept?

We accept Cash, Bkash, Nagad, and major Credit/Debit Cards.

17. Can I request a specific therapist?

Yes, if you have a preferred therapist, you can mention her name during your advance booking.

18. What should I wear during the session?

We provide disposable spa wear or comfortable loose clothing depending on the therapy type you select.